Frequently Asked Questions

What is online banking?

Online banking lets you view your account and consolidate and pay your bills in one place. With Cayman National Bank's online banking, you can:

View account details and balances for your checking, savings, CD, money market, IRA, and selected loan accounts online
Transfer funds between your Cayman National Bank accounts or from other financial institutions
Organize all your bills in one place
Pay multiple bills quickly from the same screen
Receive email notices when your ebills arrive
Keep an online record of payments for two years
View 24 months of statements
View six months of check images
View most of your financial accounts through My Wallet™

Can I view my account information at any time?

With online and mobile banking, you can view your account information 24 hours a day, seven days a week wherever you have Internet access.

What is mobile banking?

Mobile banking gives you access to your Cayman National Bank accounts through an Internet-enabled device. With mobile banking, you can:

View account summaries
View account transaction history
Save time with mobile check deposit1
View check images Make transfers
Review and pay bills
View and/or cancel pending bill payments
Send Money With Zelle®
Locate an ATM, branch, or loan center

Must be an active personal online banking user. Must be customer for a minimum of two business days. Simply One account holders are not eligible. Accounts must be in good standing.

How do I access my money?

You can access your money via an ATM, your Visa® Debit card, by writing a check, and through our branches.

When are deposits available for withdrawal?

The availability of funds depends on the type of deposit you make. Please check our Funds Availability Policy for additional information.

What is a wire transfer?

Wire transfers allow you to transfer funds domestically or internationally to your Cayman National Bank account or to accounts at another financial institution.

What information do I need to complete a wire transfer?

Full name of the person receiving the wired funds
Address of the person receiving the wired funds
Dollar amount of the wire Routing/ABA number of the receiving bank
Account number that will receive the funds

How is my interest rate determined?

When you open your account, you will receive either a full account disclosure with current rates or an abbreviated disclosure. The abbreviated disclosure includes an annual percentage yield and the interest rate offered within the past seven days.